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About

Waseem Raza Bhatti

Microsoft Enterprise Administrator and cyber security consultant based in Perth, Western Australia. Thirteen years across three countries, and a fairly simple belief: good IT should be boring, documented, and owned by the people who depend on it.

13+Years in ICT
3Countries worked in
6Certifications
100%Hands-on delivery

Background

From plant rooms to Microsoft 365 tenants

I started out as the only IT person for a shopping mall, a hotel and a construction group, the kind of role where nobody cares which layer the fault is on, only that it works. That was followed by ISP network operations, then installing network and IT-based medical systems across hospitals, pharmaceutical facilities and a major theme park in the UAE.

Since moving to Western Australia I have worked almost entirely with purpose-driven organisations: child and family services, then an Aboriginal community-controlled health organisation, where I now lead ICT across four sites. Alongside that I run an independent consultancy for not-for-profits and small businesses that need the same standard of work without a full internal IT department.

The work has narrowed over time into what I am best at, taking a manual, risky or undocumented process and turning it into something secure, automated and handed over properly, on infrastructure that is built to stay up rather than be rescued every day.

How I work

What you can expect

🔍

Measure before rewriting

I audit what is actually there before proposing changes. Plenty of problems turn out to be configuration, not architecture.

📝

Everything is written down

Action logs with old value, new value and result. Manuals and role guides. If I disappeared tomorrow, your team could carry on.

♻️

Reversible first

Security and infrastructure changes are staged so the low-risk, reversible work happens first and nothing is a surprise.

💬

Plain language

You will get a straight explanation of the risk and the trade-off, not jargon designed to make the invoice look bigger.

🛡️

Security that people can live with

Controls that staff can actually work under. Hardening that blocks the job just gets worked around.

🤝

Honest scope

If something is not worth doing, or you do not need me for it, I will say so.

Experience

Career history

2026 to Present

ICT Manager · Moorditj Koort Aboriginal Corporation

Leading ICT for a Perth Aboriginal community-controlled health organisation across four sites, systems, security, digitalisation and support.

2023 to Present

Principal Consultant · Waseem ICT Support & Services

Independent consultancy delivering process digitalisation, cloud migrations, endpoint management and security for not-for-profits and businesses across Western Australia.

2021 to 2023

ICT Systems Administrator · Child Australia

Digital transformation across WA and the NT, hybrid Microsoft 365 environment, fleet rollout, security uplift, and second-in-charge of the ICT department.

2019 to 2021

ICT Systems Administrator · Parkerville CYC

Virtualised Dell infrastructure across two live sites, SAN and NAS clusters, Veeam backup and Exchange upgrades.

2017 to 2019

IT Specialist · BDH Middle East (UAE)

Network infrastructure and IT-based medical systems installed across hospitals, pharmaceutical facilities and a major theme park.

2013 to 2017

IT Administrator & Network Engineer · UAE and Pakistan

Sole IT advisor for a shopping mall, hotel and construction group; ISP network operations; industrial plant IT.

Credentials

Certifications & education

Microsoft 365 Certified Enterprise Administrator Expert certification badgeM365 Enterprise Administrator ExpertMicrosoft · 2021
Microsoft 365 Certified Security Administrator Associate certification badgeM365 Security Administrator AssociateMicrosoft · 2021
Microsoft Certified Azure Administrator Associate certification badgeAzure Administrator AssociateMicrosoft · 2020
MCSE Cloud Platform and Infrastructure certification badgeMCSE · Cloud Platform & InfrastructureMicrosoft · 2016
Cisco Verified Level 200 CCNA certification badgeCisco Verified · Level 200Cisco · CCNA 2012 / 2021
🎓BSc Telecommunication & NetworkingCOMSATS · 2008–2012

Toolkit

Technologies I work with

☁️Microsoft 365 & Collaboration

Microsoft 365Exchange OnlineSharePoint OnlineMicrosoft TeamsOneDriveTenant administrationLicensing & non-profit grants

🧩Power Platform & Development

Power AutomateSharePoint Framework (SPFx)TypeScript & ReactMicrosoft Graph APIPnP PowerShellPowerShellPythonREST APIsMicrosoft Forms

🔑Identity & Access

Microsoft Entra IDConditional AccessMulti-factor authenticationWindows Hello for BusinessPrivileged accessSingle sign-onJoiner / mover / leaver

🔒Security & Compliance

Microsoft DefenderMicrosoft PurviewData loss preventionSensitivity labellingRetention policiesBitLockerASD Essential EightSecurity auditing

📱Endpoint Management

Microsoft IntuneWindows AutopilotWindows AutopatchAndroid & iOS managementWin32 & MSIX packagingCompany PortalCompliance policies

🖥️Cloud & Server

AzureWindows ServerActive DirectoryHybrid identityVirtualisationSAN / NAS storageMigrations

🌐Networks & Connectivity

Ubiquiti UniFiCisco MerakiFortinetRouting & switchingWi-Fi designVPN & remote accessFirewall managementStructured cabling

💾Backup & Continuity

VeeamN-ableCloud backupRestore testingDisaster recoveryBusiness continuity planning

💻Web Development & Content

WordPressElementorHTML, CSS & JavaScriptCloudflareTechnical SEOStructured dataGoogle Search ConsoleGoogle AnalyticsLearnWorldsSCORM authoringSite performance

📞Telephony, AV & Physical

Microsoft Teams PhoneTeams meeting roomsYealink & Poly devicesIP telephonyCCTV & surveillanceAccess control systemsLabel & asset printing

Get started

Let’s talk about your IT

Based in Perth, working across WA and remotely Australia-wide. No obligation, tell me what is slowing your team down and I will tell you honestly whether I can help.

Email [email protected]Call 0404 291 659

© 2026 Waseem Raza Bhatti · Waseem ICT Support & Services · Perth, Western Australia · [email protected]